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Flat Tire - Finally fixed
Before I blew the head gasket my rear tire was slowly losing air. I traced it to the valve stem leaking at the rim. I took the rear wheel off (we know how much fun that is) and took it to the local stealers to have the stem replaced. They replaced the stem (I think) and only charged me $65.00. While Tom was working on the bike he noted that the rear tire was going flat again. I filled it with air and sort of forgot about it until I went to move the bike a few days ago and the tire was flat again. I got on the garage floor with my spray bottle to check it out and it was the valve stem again. I decided not to pay for a defective repair again. I removed the rear wheel again, broke the bead down and removed the tire. The area where the stem goes in had a lot of oxidization on it, so apparently the stealers didn't do a very good job of cleaning it up. I cleaned the rim up myself and put a bolt-in valve in to replace the rubber one. After re-assembly there is no more leak, so hopefully I will get lots of miles out of the new valve stem. And it only cost me $4.00 for the repair this time.
Bob Smith
2000 Aspencade - Mine
2009 Shadow Aero Touring - Hers
2000 Shadow ACE 750 - Sons
http://picasaweb.google.com/goldwings4ever/
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#1 01-18-2008, 07:54 AM,
I guess this is why most of us do our own work on our bikes
glad you got it sorted out
78 GL1000 (original owner), 86 1200 with motorvation sidecar (wife's), 05 Road King, and 75 frame and lots of parts
state map: "Lots"-all states if you indlude all my bikes
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#2 01-18-2008, 08:16 AM,
It's sad when shops only care about getting their money and not about doing a good job. They could have very easily cleaned that rim for you.
Ed (Vic) Belanger - 1954-2015
Founder of gl1200goldwings.com

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#3 01-18-2008, 12:46 PM,
admin Wrote:It's sad when shops only care about getting their money and not about doing a good job. They could have very easily cleaned that rim for you.

I would certainly have thought that for $65.00 they would have cleaned the rim up a bit. They didn't even clean the bead. It was a disgusting mess. I'm surprised it wasn't leaking there too.
Bob Smith
2000 Aspencade - Mine
2009 Shadow Aero Touring - Hers
2000 Shadow ACE 750 - Sons
http://picasaweb.google.com/goldwings4ever/
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#4 01-18-2008, 12:53 PM,
I wonder if they would have cleaned the rim if you would have left instructions to do so? Maybe they were afraid to damage the rim.
Ed (Vic) Belanger - 1954-2015
Founder of gl1200goldwings.com

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#5 01-18-2008, 12:56 PM,
$65 OMG.. i would go back there and demand to repair it again free of charge.
85' GL 1200 Interstate - My Picture Thread
[Image: signaturebg4.jpg]
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#6 01-18-2008, 01:01 PM,
William_86 Wrote:$65 OMG.. i would go back there and demand to repair it again free of charge.

I'm chocking this one up to live and learn. I definitely won't be going back there for work. Especially when I found out how easy it is to remove the tire myself. I trust my own work.
Bob Smith
2000 Aspencade - Mine
2009 Shadow Aero Touring - Hers
2000 Shadow ACE 750 - Sons
http://picasaweb.google.com/goldwings4ever/
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#7 01-18-2008, 03:53 PM,
$65.00 that is almost half the cost for a new tire!
that is criminal :twisted:
Tim
currenlty own
Car, truck, and bicycle :)
formerly owned
86 SEI,83GL 650i,82GL 500i
450 nighthawk, german spec CB 650, KZ 100, YZ 125, CT90
http://catman01.webs.com/
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#8 01-19-2008, 10:54 AM,
I'm still shaking my head and it's not even my tire. :evil: :evil: :evil:
Ed (Vic) Belanger - 1954-2015
Founder of gl1200goldwings.com

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#9 01-20-2008, 04:02 PM,
That's not even doing the job "poorly"... That's really more like not doing the job AT ALL.

They may have tinkered with the bike, but the problem wasn't addressed properly. You got zero benefit from the work. In fact you were inconvenienced by having them do it.

It's unfortunate you didn't have a way to take it back to them to prove it. Any half-decent manager should have refunded what you paid. If the manager is a decent person who hopes for future business, he might believe you if you let him know. Give it a shot.

Similar story about a Ford dealership: In conjunction with regular service, I once paid to have recalled tires rotated on my truck. I knew they were recalled and but the replacements were on backorder and I would have to wait a week, but I didn't intend to pay to rotate them. Afterward when I saw this was done, I tried to get my money back for the rotation, and their answer was "well, you signed to authorize the work since it's on the checklist for this service." Everyone involved knew it was totally unnecessary, but they were happy to take my money.
Paul
'86 SEi
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#10 01-20-2008, 05:07 PM,
it never hurts to politely complain, with the emphasis on being polite, (or write a polite letter addressing your concerns) did that to a HD dealer last year and the manager called me asap and sent me a $100 gift card
78 GL1000 (original owner), 86 1200 with motorvation sidecar (wife's), 05 Road King, and 75 frame and lots of parts
state map: "Lots"-all states if you indlude all my bikes
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#11 01-21-2008, 06:52 AM,
Quote:it never hurts to politely complain, with the emphasis on being polite, (or write a polite letter addressing your concerns)


I agree.....take the issue to the service manager, or better yet go the whole way to the top and talk to the dealer himself. If they care at all about their reputation, they will at the very least apologize.

Probably a case of some disgruntled tech who was having a bad day.

On the bright side, you are probably a speed demon by now at pulling that rear wheel, and you have the satisfaction of having fixed it yourself!! Way to go!!!!
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#12 01-21-2008, 08:10 AM,


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